Changing the location or using a mail identity that is located on an external hard disk or a network is not supported. Outlook for Mac is available free for faculty, staff, and students see the download link at the top of the right column. It is one of the applications in Microsoft Office. Like Microsoft Entourage for Mac 2008, Outlook 2016 for Mac and Outlook for Mac 2011 are intended to be purely locally cached mail clients. Outlook for Mac is an email and calendar application used by Cornell faculty, staff, and graduate and professional students. ~/Documents/Microsoft User Data/Office 2011 Identities

To solve this issue, reset your account so Outlook can re-sync the affected items. If this cache becomes corrupted, you may experience synchronization problems, such as incomplete or incorrect data, with the server. Items from your account are stored in the Outlook cache. You can set up custom rules, whitelist email addresses, and make your inbox fit for your own unique needs. This lets you separate important mail from personal or junk messages. Outlook for Mac 2011 caches your mail items in an identity in your home folder at the following location: Clear the cache in the new Outlook for Mac. Outlook 2021 for Mac allows you to set up inboxes for focused and other incoming messages. ~/Library/Group Containers/UBF8T346G9.Office/Outlook/Outlook 15 Profiles Outlook 2016 for Mac caches your mail items in a profile in your home folder at the following location: Additionally, using a mail identity or profile that is located on an external hard disk or on a network is not supported in either version of Outlook for Mac.

We do not recommend that you change the default location of your Profile folder for Microsoft Outlook 2016 for Mac, or your Identity folder for Microsoft Outlook for Mac 2011 to an external hard disk or to a network.

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